# CBE Group > Leading Debt Collection Solutions --- ## Pages - [HS Test](https://cbegroup.com/hs-test/): Password Protected To view this protected post, enter the password below: Password: Submit - [Careers](https://cbegroup.com/careers/): Explore job opportunities at CBE Group. Join a team that values diversity, professional growth, and employee well-being. - [IRS](https://cbegroup.com/irs/): IRS PRIVATE DEBT COLLECTION PROGRAM - [CBE Cares](https://cbegroup.com/cbe-cares/): Discover how CBE Group fosters community engagement through volunteer programs, charitable donations, and sustainability initiatives. - [Government](https://cbegroup.com/government/): CBE Group offers specialized government debt recovery services, enhancing public sector efficiency for federal and state departments. - [Financial Services](https://cbegroup.com/financial-services/): CBE Group offers expert financial services debt recovery solutions, enhancing customer engagement with compliance-driven practices. - [Telecommunications](https://cbegroup.com/telecommunications/): CBE Group offers specialized telecommunications debt recovery services, enhancing recovery and customer retention with innovative solutions. - [Retail](https://cbegroup.com/retail/): CBE Group provides specialized retail debt recovery services, combining advanced technology with strategic communication to enhance revenue.. - [Utilities](https://cbegroup.com/utilities/): CBE Group provides tailored utility debt recovery and customer retention services, optimizing revenue recovery and minimizing risk. - [Healthcare](https://cbegroup.com/healthcare/): CBE Group specializes in healthcare debt recovery and patient engagement, providing advanced solutions to enhance patient satisfaction. - [Make a Payment](https://cbegroup.com/make-a-payment/): Thank you for visiting CBE Group Since 1933, we have been serving hundreds of creditors, universities and federal government clients,... - [Leadership](https://cbegroup.com/leadership/): Discover the executive and senior leadership team at CBE Group, driving innovation, strategic decision-making, and a commitment to DEIB. - [FAQ](https://cbegroup.com/faq/): Frequently Asked Questions CBE Group services provide a wide range of collections activities. Some of the common questions we received - [CBE Tech Self Service](https://cbegroup.com/cbe-tech-self-service/): CBE Technical Services Tech Support SMS Texting Service Text 319. 302. 9900 to Contact Tech Support SMS Text Support Hours:6:30am... - [Transparency in Coverage](https://cbegroup.com/transparency-in-coverage/): Transparency in Coverage The link below leads to the machine-readable files that are made available in response to the federal... - [Privacy Policy](https://cbegroup.com/privacy-policy-2/): Privacy Policy The CBE Group, Inc. Privacy PolicyLast Updated: March 6, 2023 I. Who are We? The CBE Group, Inc.... - [Home](https://cbegroup.com/): CBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement. - [Contact](https://cbegroup.com/contact/): Get in touch with us at CBE Group. Our team is ready to assist you with any inquiries, support requests, or feedback. Contact us today. - [News](https://cbegroup.com/news/): Keep up with the latest news and insights from CBE Group with our blog. - [About](https://cbegroup.com/about/): Learn about CBE Group, a leader in debt collection solutions committed to innovation, integrity, and excellence since 1933. --- ## Posts - [Student Loan Payments Resume: Navigating the Return to Credit Reporting](https://cbegroup.com/student-loan-payments-and-credit-reporting-resume/): Resuming Student Loan Payments and Credit Reporting It’s been five years since federal student loan payments were reported to credit... - [Is Spending Up or Down? What the Data Really Says About U.S. Consumers in 2025 ](https://cbegroup.com/consumer-spending-2025/): With headlines bouncing between inflation fears and spending spikes, many are left wondering: is the economy really up or down? - [When Financial Stress Leads to Avoiding One’s Finances](https://cbegroup.com/when-financial-stress-leads-to-avoiding-ones-finances/): According to a recent survey, nearly 1 in 4 consumers have been actively avoiding their finances. The trend is especially prevalent... - [The Value of a Positive Customer Service Experience](https://cbegroup.com/the-value-of-a-positive-customer-service-experience/): While the customer service experience is an important element for any business, it’s particularly key for collections agencies... - [Will Medical Debt No Longer be Reportable to Consumer Credit Reporting Bureaus?](https://cbegroup.com/will-medical-debt-no-longer-be-reportable/): Will collections agencies soon be banned from reporting consumers’ medical debt to credit bureaus? That is a question currently... - [The Balance of Automation and Human Touch in Effective RCM](https://cbegroup.com/ai-human-touch-effective-rcm/): In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and ensuring... - [A Smart Move with Your Tax Return: CBE Group’s guide to Debt Repayment](https://cbegroup.com/a-smart-move-with-your-tax-return/): As the tax season approaches, many anticipate the arrival of their tax return with plans for how to spend it.... - [Benefits of Consumer Credit Score Monitoring](https://cbegroup.com/benefits-of-consumer-credit-score-monitoring/): While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can - [CBE Group Attains Accreditation](https://cbegroup.com/partner-accreditation/): CBE Companies, is pleased to announce its achievement as the inaugural accredited partner of DebtNext’s dPlat Partner Accreditation Program --- # # Detailed Content ## Pages ### HS Test - Published: 2024-07-18 - Modified: 2024-07-18 - URL: https://cbegroup.com/hs-test/ Password Protected To view this protected post, enter the password below: Password: Submit --- ### Careers > Explore job opportunities at CBE Group. Join a team that values diversity, professional growth, and employee well-being. - Published: 2024-05-20 - Modified: 2025-03-26 - URL: https://cbegroup.com/careers/ Start Your Career Search Today At CBE, we offer careers rooted in an enduring and adaptable culture. When employees are genuinely engaged, satisfied, content, and driven, they bring their best selves to work, leading to unparalleled customer service. That’s what CBE brings to the table. Our culture isn't just about creating a great place to work; it's about setting a standard in excellence that even our customers can feel. Your Next StepWe invite both seasoned professionals and newcomers to join our team, where we offer comprehensive training, continuous mentorship, and ample opportunities for career advancement in fields like Customer Service, IT, HR, Finance, Project Management, and Marketing. Our dedication to personal and professional development, aims to nurture confident leaders through expert training, positive mentoring, and a goal-driven environment. Whether it's your first job or the next step in your career, discover why our employees choose to grow and succeed with us! Championing equity, inclusion, and belonging are central pillars of our strategy. Our inclusion initiatives are designed not just for growth, but to spark meaningful engagement, enriching our company and the communities we touch. Join us and be part of a vibrant culture that thrives on making a positive impact every day. Work/life balance is crucial. That's why we prioritize flexibility and support, ensuring you can handle life's surprises without stress. CBE is committed to creating a workplace where every employee feels valued, heard, and fulfilled. Join us and experience a company that cares deeply about your well-being and satisfaction.... --- ### IRS - Published: 2024-05-07 - Modified: 2024-06-18 - URL: https://cbegroup.com/irs/ --- ### CBE Cares > Discover how CBE Group fosters community engagement through volunteer programs, charitable donations, and sustainability initiatives. - Published: 2024-04-26 - Modified: 2025-01-31 - URL: https://cbegroup.com/cbe-cares/ Leading the Way in Supporting Our Communities“Doing the Right Thing” is an integral part of our culture that protects our clients, but also extends outside of our offices and business hours. As a company and as individual employees, we emphasize community engagement by dedicating our time, talents, and financial resources to support local charities and organizations in towns and cities near our offices. Empowering Our CommunitiesAt CBE Group, we are deeply committed to enriching the communities where we live and work. Through a combination of strategic partnerships, volunteer programs, and charitable donations, we aim to create a meaningful change and provide opportunities that make a lasting impact. Community Outreach ProgramCBE employees can donate $5 to $25 per paycheck to support local charities in Iowa, Tennessee, and Texas. Each quarter, over $15,000 is donated, and participants are entered into a monthly drawing to win one of ten Mental Health Days (PTO). Employees vote each quarter on which charities receive the funds, ensuring collaboration. Even more exciting is that the selected charities are kept a surprise until the donation is presented. United Way Annual Fundraiser --- ### Government > CBE Group offers specialized government debt recovery services, enhancing public sector efficiency for federal and state departments. - Published: 2024-04-25 - Modified: 2024-06-04 - URL: https://cbegroup.com/government/ Government Debt Recovery ServicesWe offer specialized government debt recovery services, enhancing public sector efficiency for federal and state departments. --- ### Financial Services > CBE Group offers expert financial services debt recovery solutions, enhancing customer engagement with compliance-driven practices. - Published: 2024-04-25 - Modified: 2024-06-04 - URL: https://cbegroup.com/financial-services/ Financial Services Debt Recovery ServicesCBE Group offers expert financial services debt recovery solutions, optimizing revenue cycle management and enhancing customer engagement with compliance-driven practices. --- ### Telecommunications > CBE Group offers specialized telecommunications debt recovery services, enhancing recovery and customer retention with innovative solutions. - Published: 2024-04-25 - Modified: 2024-06-04 - URL: https://cbegroup.com/telecommunications/ Telecommunications Debt Recovery ServicesDriving success through tailored telecommunications debt recovery strategies --- ### Retail > CBE Group provides specialized retail debt recovery services, combining advanced technology with strategic communication to enhance revenue.. - Published: 2024-04-25 - Modified: 2024-07-25 - URL: https://cbegroup.com/retail/ Retail Debt Recovery ServicesCBE Group provides specialized retail debt recovery services, combining advanced technology with strategic communication to enhance revenue recovery and customer retention. --- ### Utilities > CBE Group provides tailored utility debt recovery and customer retention services, optimizing revenue recovery and minimizing risk. - Published: 2024-04-19 - Modified: 2024-07-25 - URL: https://cbegroup.com/utilities/ Utility Debt Recovery ServicesCBE Group provides tailored utility debt recovery and customer retention services, optimizing revenue recovery and minimizing risk with advanced technology and compliance. --- ### Healthcare > CBE Group specializes in healthcare debt recovery and patient engagement, providing advanced solutions to enhance patient satisfaction. - Published: 2024-04-18 - Modified: 2024-07-25 - URL: https://cbegroup.com/healthcare/ --- ### Make a Payment - Published: 2024-04-12 - Modified: 2025-01-22 - URL: https://cbegroup.com/make-a-payment/ Thank you for visiting CBE GroupSince 1933, we have been serving hundreds of creditors, universities and federal government clients, including Internal Revenue Service (IRS). We look forward to assisting you with your payment. In order to quickly direct you to the correct payment portal, please choose what type of account you have with CBE from the options below. What type of account are you visiting CBE Group for today? Please visit https://www. paycbegroup. com. Please visit https://www. paycbegroup. com. Please visit https://www. paycbegroup. com. Please visit https://www. paycbegroup. com. Please visit https://www. paycbegroup. com. Please visit https://www. paycbegroup. com. Call us toll-free at 866-912-1312. Please call 1-800-910-5837 to discuss your payment options. As a reminder, all tax payments will be made directly to the IRS. If you are looking to learn more about the IRS partnership with CBE, please visit https://www. cbegroup. com/irs. Call us toll-free at 1-866-985-4766. Call us toll-free at 800-925-6686. --- ### Leadership > Discover the executive and senior leadership team at CBE Group, driving innovation, strategic decision-making, and a commitment to DEIB. - Published: 2024-04-12 - Modified: 2025-02-11 - URL: https://cbegroup.com/leadership/ Mission StatementCBE is dedicated to leading the ARM industry by focusing on compliance and innovation. With these obligations in mind, we also aim to drive positive changes in collections through engaging consumer interactions, advanced technology, and a committed, ethical team that delivers results. We believe these commitments will collectively improve our customers' experiences. --- ### FAQ - Published: 2024-04-04 - Modified: 2024-04-09 - URL: https://cbegroup.com/faq/ --- ### CBE Tech Self Service - Published: 2024-03-28 - Modified: 2024-05-23 - URL: https://cbegroup.com/cbe-tech-self-service/ CBE Technical Services Tech Support SMS Texting Service Text 319. 302. 9900 to Contact Tech Support SMS Text Support Hours:6:30am – 5:30pm CST, Monday – Friday. CBE Technical Services Regular Staffing Hours:Monday – Friday: 6am – 10pm CSTSaturday: 7am – 4pm CSTSunday: On Call Support Only   Please limit CBE Technical Service requests to one method (Text, Chat-Bot, Phone). Service calls can still be placed during or outside text-support hours to extension 5171, or by dialing 319. 226. 5171. Any phone call and a voicemail message left with CBE Technical Services, no matter the time of day, will notify on-call support. Replies will be received within 15 minutes. Helpful Links: CBE User Equipment IT Self – Help Guide for Common Issues --- ### Transparency in Coverage - Published: 2024-03-28 - Modified: 2024-06-04 - URL: https://cbegroup.com/transparency-in-coverage/ Transparency in Coverage The link below leads to the machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data. Wellmark --- ### Privacy Policy - Published: 2024-03-28 - Modified: 2024-04-15 - URL: https://cbegroup.com/privacy-policy-2/ Privacy PolicyThe CBE Group, Inc. Privacy PolicyLast Updated: March 6, 2023I. Who are We? The CBE Group, Inc. (the “Company”), headquartered in Cedar Falls, Iowa, U. S. A. , provides accounts receivable management services for a variety of commercial and consumer market segments. If you have any questions or comments about Company’s Privacy Policy or our practices, or if you would like to correct, complete, or supplement any of your information we maintain, please contact us as follows: The CBE Group, Inc. Attn: Compliance1309 Technology ParkwayCedar Falls, IA 50613(866) 206-5283privacy@cbecompanies. com II. Who and What is Covered by this Privacy Policy? This Privacy Policy describes the Company’s policies and practices regarding its collection, use, maintenance, and disclosure of your personal data, and sets forth your privacy rights. This Privacy Policy applies both to the Company’s online information gathering and dissemination practices for Company’s web applications including this website (the “Site”), and information collected or received offline, whether directly from you or from other sources. If you have arrived at this Privacy Policy by clicking through a link on our Site, or by searching for or clicking on a link directing you to any page of our Site, then this Privacy Policy applies to you. When you use the Site, you consent to the use of your information in the manner specified in this Privacy Policy. This policy may change periodically, as we undertake new personal data practices or adopt new privacy policies, so please check back from time to time... --- ### Home > CBE Group offers comprehensive debt collection, and compliance services to optimize financial performance and customer engagement. - Published: 2024-03-28 - Modified: 2025-01-31 - URL: https://cbegroup.com/ CBE GroupLeading DebtCollection Solutions --- ### Contact > Get in touch with us at CBE Group. Our team is ready to assist you with any inquiries, support requests, or feedback. Contact us today. - Published: 2024-03-28 - Modified: 2024-12-11 - URL: https://cbegroup.com/contact/ --- ### News > Keep up with the latest news and insights from CBE Group with our blog. - Published: 2024-03-28 - Modified: 2024-06-04 - URL: https://cbegroup.com/news/ --- ### About > Learn about CBE Group, a leader in debt collection solutions committed to innovation, integrity, and excellence since 1933. - Published: 2024-03-28 - Modified: 2025-02-11 - URL: https://cbegroup.com/about/ --- --- ## Posts ### Student Loan Payments Resume: Navigating the Return to Credit Reporting - Published: 2025-05-29 - Modified: 2025-05-29 - URL: https://cbegroup.com/student-loan-payments-and-credit-reporting-resume/ - Categories: Blog, Education Resuming Student Loan Payments and Credit Reporting It’s been five years since federal student loan payments were reported to credit bureaus, with a 3. 5-year payment pause included in that time. Credit reporting of past-due student loans resumed in time to report data for Quarter 1 of 2025. Now that there’s new data to discover, what’s the student loan delinquency landscape look like today?   Similar Student Loan Delinquency Landscapes Before and After the Pandemic The New York Fed’s newest quarterly report, covering the first quarter (Q1) of 2025, includes the first credit reporting of student loan delinquencies since the COVID pandemic. This report shows that the student loan delinquency rate is nearly the same as it was in Q1 2020: 14. 4% of all student loans were 90+ days past due in Q1 2020, compared to 13. 7% in Q1 2025. When considering loans that required payments be made, 22. 1% of borrowers were past due in Q1 2020, compared to 23. 7% in Q1 2025.   Geographical Debt Differences States with the most past-due student loans (more than 31%) were in the southern United States, with Mississippi the highest at 44. 6%. Those with the least (less than 15%) were in the Midwest and northeast United States, with Illinois the lowest at 13. 7%.   Over 5. 5 Million Borrowers Newly Delinquent Over 5. 5 million borrowers were newly delinquent in Q1 2025. Nearly 2. 5 million of those had recently had high credit scores and now experienced... --- ### Is Spending Up or Down? What the Data Really Says About U.S. Consumers in 2025  > With headlines bouncing between inflation fears and spending spikes, many are left wondering: is the economy really up or down? - Published: 2025-04-30 - Modified: 2025-05-29 - URL: https://cbegroup.com/consumer-spending-2025/ - Categories: Blog Are Consumers Holding Back or Powering Through? With headlines bouncing between inflation fears and spending spikes, many are left wondering: is the economy really up or down?   Modest Growth, Strategic Spending A recent report from Bank of America shows that, in March 2025, consumer spending was up 1. 1% year-over-year, according to credit and debit card data. While this is modest growth, it shows that consumers are still indeed spending. Further data shows that their money is spent more on essential services, such as rent and utilities, than discretionary services, such as entertainment and dining, as consumers are more careful about how they spend their money. High-income consumers are currently spending more than middle- and low-income consumers, due to high-income consumers’ stronger wage growth.   Auto Purchases Surge Ahead of Tariffs Overall, consumers have been buying more cars in March, in advance of anticipated tariffs. Ahead of the April 2 start of tariffs, between March 27 and April 1, there was a 23% year-over-year increase in applications for vehicle loans.   How CBE Supports Essential Service Providers and Their Customers At CBE Group, our clients serve consumers in a variety of industries, including those providing essential services, such as utilities and healthcare. These vitally important services keep the country running smoothly and we support consumers’ interest in the value of these services. We make it easy for our clients’ customers to pay their balances in full via our 24/7 smart IVR and our online portal options, or work with... --- ### When Financial Stress Leads to Avoiding One’s Finances > According to a recent survey, nearly 1 in 4 consumers have been actively avoiding their finances. The trend is especially prevalent... - Published: 2025-03-26 - Modified: 2025-05-29 - URL: https://cbegroup.com/when-financial-stress-leads-to-avoiding-ones-finances/ - Categories: Blog Financial stress is taking a toll on customers, so much so that many are actively avoiding dealing with their finances altogether. 1 in 4 Consumers Are Avoiding Their Finances According to a recent survey, nearly 1 in 4 consumers have been actively avoiding their finances. The trend is especially prevalent among younger generations: 28% of Millennials report avoiding their finances 1 in 3 Gen Z respondents say the same (Source: AccountsRecovery. net) This behavior highlights a growing emotional disconnect from financial responsibilities—often driven by anxiety, uncertainty, or feeling overwhelmed. Consumers Want More from Their Financial Providers In addition to avoidance behaviors, many consumers feel under-supported by their current financial services. 65% prefer to pay bills manually, possibly due to lack of trust or comfort with digital tools 31% say their needs aren’t being met by their financial providers (Source: MX Financial App Research) This gap presents an opportunity for better engagement and support that meets people where they are—especially during times of financial stress. Hope Remains: Most Still Believe in Their 2025 Goals Despite these challenges, 75% of those surveyed believe they will reach their 2025 financial goals. Even among those who are struggling, there's optimism about the future—provided they have the right tools and support. How CBE Group Helps Break the Cycle of Financial Avoidance At CBE Group, we understand that finances can be difficult to navigate, especially under stress. That’s why our omnichannel communication solutions are designed to be flexible, respectful, and customer focused. We meet customers where... --- ### The Value of a Positive Customer Service Experience > While the customer service experience is an important element for any business, it’s particularly key for collections agencies... - Published: 2025-02-26 - Modified: 2025-05-29 - URL: https://cbegroup.com/the-value-of-a-positive-customer-service-experience/ - Categories: Blog While the customer service experience is an important element for any business, it’s particularly key for collections agencies, whose reputations and success rest on the positive experiences their collections associates provide to customers. FICO’s recent 2024 Bank Customer Experience Survey offers related insight into the customer experience preferences of 1,000 banking adults of all ages and income levels in the United States. This survey has shown that customer experience is highly important to 88% of those surveyed, of equal or more importance to them than banks’ products and services. The Impact of Empathy in Customer Interactions Empathy was important to 26% of these banking customers. Collections agencies know that good customer service is based on an associate’s professionalism, efficiency, and effectiveness in their role. Good customer service can become great with the added element of empathy, which comes from associates who are well trained in understanding customers’ situations and who care about each customer’s individual experience during their call. At CBE, we make it our top priority to approach each call with compassion and competence, for a well-rounded, high-quality customer experience. Adapting to Customer Communication Preferences Communication styles were also important to those surveyed. The survey found that 39% of customers liked debt notifications to be emailed to them, while 44% liked fraud alerts to be sent to them by text message. At CBE, we understand the importance of offering a variety of communications options to customers. Our omnichannel communications include email, text, and chat, and appeal to all customer... --- ### Will Medical Debt No Longer be Reportable to Consumer Credit Reporting Bureaus? > Will collections agencies soon be banned from reporting consumers’ medical debt to credit bureaus? That is a question currently... - Published: 2025-01-29 - Modified: 2025-05-29 - URL: https://cbegroup.com/will-medical-debt-no-longer-be-reportable/ - Categories: Healthcare Will collections agencies soon be banned from reporting consumers’ medical debt to credit bureaus? That is a question currently under consideration by the U. S. court system as two similar lawsuits take issue with the Consumer Finance Protection Bureau’s new rule set to ban medical debt credit reporting. The Impact of the CFPB’s Proposed Rule According to the Consumer Finance Protection Bureau (CFPB), their new medical debt rule “will remove an estimated $49 billion in medical bills from the credit reports of about 15 million Americans. ” This change could significantly impact how creditworthiness is assessed across the country. Legal Challenges to the Rule Two established industry groups are bringing these lawsuits: ACA International and Specialized Collection Services Inc. brought one lawsuit, while the Consumer Data Industry Association (CDIA) and Cornerstone Credit Union League brought the other. ACA International represents over 230,000 credit and collections industry professionals, while the Consumer Data Industry Association represents approximately 200 consumer data organizations. The lawsuits cite several reasons why these industry groups feel the rule should not be enacted. They claim that the rule is unconstitutional, saying the CFPB does not have the authority to make this rule and, moreover, that the rule cannot override the existing Fair Credit Reporting Act put in place by Congress. In addition, they say the rule failed to use newer data showing that creditworthiness can be determined using medical debt information, which would be a violation of the Administrative Procedure Act. The rule is also expected to cause... --- ### The Balance of Automation and Human Touch in Effective RCM - Published: 2024-04-09 - Modified: 2024-06-17 - URL: https://cbegroup.com/ai-human-touch-effective-rcm/ - Categories: Education In the ever-evolving landscape of healthcare, revenue cycle management (RCM) plays a pivotal role in maintaining financial stability and ensuring that healthcare providers can continue to offer exceptional patient care. Traditionally, RCM processes have been primarily manual and labor-intensive. However, the integration of automation into RCM has revolutionized the way healthcare organizations manage their finances. The key challenge now is finding the optimal balance between automation and the human touch to achieve effective RCM. The Rise of Automation in RCM Automation through AI/ML (Artificial Intelligence/Machine Learning) is making a big difference in revenue cycle management, streamlining many manual tasks such as billing, claims processing, and data entry. With proper use, it can be used to reduce errors and increase speed of completing tasks. While automation can enhance efficiency, it’s important to note that limitations exist in the technologies. The balance of technology and employee engagement is critical. The Importance of the Human Touch While automation offers tremendous benefits, there are areas where the human touch remains indispensable in effective RCM: Patient Engagement: Personalized communication and human interaction are vital in addressing patient concerns, explaining bills, and negotiating payment plans. Complex Cases: Some healthcare billing and coding scenarios are intricate and may require human expertise to navigate effectively. Clinical Integration: Human involvement is essential in ensuring that financial and clinical data align for accurate billing and coding. Adaptability: In rapidly changing healthcare environments, human staff can adapt to unique and unforeseen situations that automated systems might struggle with. Patient Experience: The... --- ### A Smart Move with Your Tax Return: CBE Group’s guide to Debt Repayment - Published: 2024-03-13 - Modified: 2024-04-12 - URL: https://cbegroup.com/a-smart-move-with-your-tax-return/ - Categories: Education As the tax season approaches, many anticipate the arrival of their tax return with plans for how to spend it. At CBE Group, we understand the excitement that comes with this annual financial boost. However, we also see a prime opportunity for a strategic financial decision that can profoundly impact your future: using your tax return to pay off debt. The Weight of Debt According to research done at Northwest Mutual, the average American has $21,800 in personal debt exclusive of mortgages. In 2023, credit card debt emerged as the leading source of personal debt, accounting for 28%, second highest source being auto loans. “People who carry personal debt say 30% of their monthly income goes toward paying it off, and most also expect to remain in debt for years. ” – Northwest Mutual Debt is more than just a number that you owe, it is a financial burden that can impede your progress towards financial freedom. Moreover, it can affect your credit score and your ability to borrow in the future, adding stress to your financial and personal life. The Benefits of Using Tax Returns to Eliminate Debt At CBE Group, we advocate for using your tax return to reduce or eliminate your debt for several reasons: Interest Savings: Paying off high-interest debt not only reduces what you owe, but it also cuts down on the interest that could have compounded over time. Credit Score Improvement: Lowering your debt can directly benefit your credit utilization ratio, a critical factor... --- ### Benefits of Consumer Credit Score Monitoring > While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can - Published: 2024-02-14 - Modified: 2024-04-12 - URL: https://cbegroup.com/benefits-of-consumer-credit-score-monitoring/ - Categories: Education While it’s common knowledge that good credit scores allow consumers to purchase the cars and homes they need at interest rates they can afford, only recently have consumers begun personally monitoring their credit scores. Access to this knowledge has given consumers the power to make progress on their financial goals, including improving or maintaining their credit scores. A recent report by TransUnion has explored these consumer credit score monitoring trends. According to the report, among consumers who monitored their credit, 43% learned credit score management; debt decreased by an average of 11%; debt was reduced by 24% of consumers; and 33% of consumers monitoring their credit scores also monitored their account balances, for better overall financial health. After one year of monitoring their credit scores, consumers saw their scores improve five points more than those who weren’t monitoring, for an average credit score improvement of 28 points. CBE Group has always been committed to approaching consumer interactions with respect and care. Our highly trained associates emphasize the importance of a good credit score to encourage the consumer to promptly act on their debt. Consumers’ increased attention to their credit scores can only make collection efforts more efficient: as the consumer better understands the negative effect an unpaid bill will have on their credit score; they will be more interested in paying their bills on time and more likely to resolve any collections issues quickly. This will benefit consumers, collections agencies, and the organizations consumers owe, since debts will be resolved... --- ### CBE Group Attains Accreditation > CBE Companies, is pleased to announce its achievement as the inaugural accredited partner of DebtNext’s dPlat Partner Accreditation Program - Published: 2023-12-08 - Modified: 2024-04-12 - URL: https://cbegroup.com/partner-accreditation/ - Categories: Press Release CBE Group, a leading provider of receivables management services, is pleased to announce its achievement as the inaugural accredited partner of DebtNext’s dPlat Partner Accreditation Program. This milestone underscores CBE’s commitment to excellence in integration, authentication, remittance management, and SOC2 compliance, providing creditors with unparalleled peace of mind when selecting collections partners for seamless integration with the DebtNext platform (dPlat). DebtNext’s dPlat Partner Accreditation Program is a groundbreaking initiative designed to ensure the highest standards in partnership and collaboration within the receivables management industry. To attain accreditation, potential partners undergo a rigorous evaluation conducted by DebtNext’s compliance team, covering key areas critical to the integration process. CBE Companies has demonstrated exceptional performance across all evaluated aspects, reflecting its dedication to maintaining the highest industry standards. The accreditation solidifies CBE’s position as an official partner of DebtNext, offering creditors a trusted and reliable choice for receivables management needs. “As the inaugural accredited partner in DebtNext’s dPlat Partner Accreditation Program, CBE is proud to be recognized for our commitment to excellence in integration, authentication, remittance management, and SOC2 compliance,” said Alex Reed, Chief Operating Officer at CBE. “This accreditation underscores our ongoing dedication to providing top-tier services and reinforces our reputation as a trusted partner in the receivables management industry. ” CBE looks forward to continuing its collaboration with Debtnext, providing creditors with a seamless and secure experience through dPlat platform. This accreditation reaffirms CBE’s commitment to delivering outstanding services and maintaining the highest standards in all aspects of its operations. ABOUT... --- ---