by Annie Fritz | Feb 26, 2025 | Blog
While the customer service experience is an important element for any business, it’s particularly key for collections agencies, whose reputations and success rest on the positive experiences their collections associates provide to customers. FICO’s recent 2024 Bank...
by Annie Fritz | Jan 29, 2025 | Healthcare
Will collections agencies soon be banned from reporting consumers’ medical debt to credit bureaus? That is a question currently under consideration by the U.S. court system as two similar lawsuits take issue with the Consumer Finance Protection Bureau’s new rule set...
