U.S. Cities’ Credit Card Debt Rankings

U.S. Cities’ Credit Card Debt Rankings

Which US Cities Currently Have the Most Credit Card Debt? American credit card debt is over $1 trillion dollars and climbing, but not all US cities’ credit debt stories are alike. So how do 182 US cities compare when it comes to credit card debt in 2025? A recent...
The Value of a Positive Customer Service Experience

The Value of a Positive Customer Service Experience

While the customer service experience is an important element for any business, it’s particularly key for collections agencies, whose reputations and success rest on the positive experiences their collections associates provide to customers.  FICO’s recent 2024 Bank...