Government Debt Recovery Services
We offer specialized government debt recovery services, enhancing public sector efficiency for federal and state departments.
Leading the Way in
Government Accounts
Receivable
No one knows debt recovery in government like we do. CBE Group has extensive experience and the capacity to serve large contracts from federal departments seeking proven recovery solutions. Our approach combines technology with tailored solutions to maximize debt recovery while maintaining integrity and public trust. We have positively impacted numerous federal and state departments by implementing efficient recovery processes that boost revenue and support government operations.
A Clear #1 for State and Federal Government Contracts
How do you become the top-performing agency for the three largest government contracts? Scalability, consistency, and industry expertise. From smaller state governments to serving the largest contracts in the federal government, CBE Group has the capabilities, flexibility, and know-how to complete any job at a higher level than other collections agencies.
We provide an exceptional user experience, offering innovative options for customers to make payments, access statements, engage with virtual agents, or connect with live recovery specialists. We aim to enhance user engagement while maximizing recovery outcomes.
Golden Rule Approach
“Treat others as you want to be treated.” It’s a simple statement that guides our engagement with your customers from the first touchpoint and beyond.
Credibility Assurance
Heightened customer engagement with optimized recoveries begins with establishing trust and rapport with your patients.
Flexible Solutions
Capabilities include Primary and Secondary collections coupled with the flexibility to communicate via email and text, even for aged accounts.
Personal Touch
The consumer experience matters—whether it’s customer service or collections—and we maximize collection results without sacrificing integrity.
Ensuring Excellence in Compliance & Security for Government and Tax Services
At CBE Group, we recognize the critical importance of compliance and security, especially when dealing with government and tax requirements. Our commitment to upholding the highest standards is demonstrated through our rigorous adherence to IRS regulations and protocols. We understand that managing sensitive information with firm discretion is not just a requirement, but a necessity to maintain trust and integrity in our operations.
To ensure we meet and exceed these standards, CBE Group uses a robust compliance framework specifically designed for government and tax-related services. This framework is continually evolving to reflect the latest federal and state regulations and best practices in data protection and privacy.
Our Communication Channels
At CBE Group, we prioritize clear and effective communication with your customers through various channels tailored to meet diverse needs and preferences.
SMS
Client Apps
Phone
Social Media
What We Offer
streamline your payments
First-Party Collections
CBE acts as your customer service partner, handling billing inquiries and facilitating payments while maintaining high customer satisfaction. We utilize advanced call center technology and best practices to ensure seamless customer interactions and efficient service.
maximize debt recovery
Third-Party Collections
CBE’s third-party collections employ sophisticated work strategies, state-of-the-art technology, and advanced skip tracing to optimize debt recovery. We aim for quick, effective results that uphold your company’s reputation and maintain customer trust.
secure early intervention
Pre-Disconnect & Post Charge-Off Recovery
By intervening early in the delinquency cycle, we help our clients recover debts promptly while preserving customer relationships. Our team of experts utilizes proven strategies to ensure high recovery rates and customer satisfaction.
Industry Insights
CBE Group Attains Accreditation
CBE Group, a leading provider of receivables management services, is pleased to announce its achievement as the inaugural accredited partner of DebtNext’s dPlat Partner Accreditation Program. This milestone underscores CBE’s commitment to excellence in integration,...
Partner with Us
Ready to transform your financial operations with industry-leading accounts receivable management solutions? Reach out to us today to explore how our debt recovery services can drive tangible results for your business.
