Due to recent data breaches in our industry, CBE Group wants to share our approach to data safety and security.
While we know that data breaches can happen in any industry, with more sophisticated tools making hackers’ jobs easier than ever, we also understand the vital importance of keeping collections data safe.
CBE’s Approach to Data Safety
Breached collections agencies or other organizations may take swift action after an attack, but we know that reacting after the fact is not enough. That’s why CBE prioritizes preventing a breach by keeping the data of our clients and their customers safe throughout its time in our care.
High-Quality Safety Measures
We pride ourselves on maintaining high-quality physical and virtual safety measures to keep data safe. Our contact center locations feature a variety of safety measures to secure our buildings and limit access, while our strong IT ecosystem has successfully served multiple stringent federal government agencies over the years. We bring these strengths and purpose to protecting the data of all of our clients, no matter how big or small.
High-quality training also keeps data safe at an individual level. Our collections associates are well trained in all relevant federal and state regulations, ensuring top-quality compliance. In addition, all CBE employees are trained in best practices to keep email and other data safe while at work, including monthly training refreshers from our IT department.
The Bottom Line
One of CBE’s core values is integrity and we’re proud to bring that to everything we do. We know how important data security is to our clients and their customers, and that’s why we embrace doing the right thing by using our high-quality IT ecosystem to protect it.